Our Guarantee

100% Satisfaction Guaranteed! We're committed to providing you with great customer service and making a return as easy as possible. That's our promise to our customers!

30 Day No Hassle Returns

If for any reason you are not 100% satisfied with your purchase we offer 30 day "No Hassle" returns with refund. Please contact us at sales@charmtownjewelry.com within 30 days of receipt of your purchase to request a Return Authorization with return instructions. Return the item to us in the same condition as received, unaltered and in original package. You will receive a full refund less original postage cost. Sorry, refunds after 30 days will not be honored.

For more details about our Return and Refund Policy see below under "Quick Links".